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Everything you need, all in one place
From free Wi-Fi and wheelchair access to prayer rooms and lost-and-found — Dragon City is designed to make your visit effortless, comfortable and memorable.
Guest Services
宾客服务Guest Service Desks
Multilingual counters across the mall assisting with directions, queries and special requests.
Concierge & Butler Service
Premium concierge assistance redeemable at Guest Service desks — elevate your shopping experience.
Mall Directory & Wayfinding
Printed directories in Arabic, English and Chinese plus interactive touch-screen kiosks across all levels.
Gift Vouchers
Purchase Dragon City gift vouchers at the Guest Service Desk — the perfect present for any occasion.
Customer Care Hotline
Call our support line for pre-visit queries, group bookings and general information.
Shopping Convenience
便捷购物Hands-Free Shopping
Leave your bags at the Guest Service Desk and collect them at the exit — shop light, leave loaded.
Shop & Deliver
Have your purchases delivered to your car, hotel, or anywhere across Bahrain through the concierge desk.
Personal Shopper
Complimentary appointment-only styling and personal shopping — request at the Guest Service Desk.
In-Mall Chauffeur
Complimentary buggy service to transport you across all four buildings — ideal for long visits.
Fitting Rooms
Spacious, well-lit fitting rooms available across all fashion and apparel stores.
Technology & Connectivity
网络与科技Free Wi-Fi
Complimentary high-speed Wi-Fi available throughout the mall in English, Arabic and Chinese.
Power Bank Rental
Borrow a portable charger from the Guest Service Desk with a valid ID or refundable deposit.
Mobility & Accessibility
出行与无障碍Wheelchair Service
Complimentary wheelchairs available at main entrances and Guest Service Desks — no booking required.
Baby Strollers
Clean, well-maintained strollers loaned out against a valid ID or security deposit.
Baby Changing Rooms
Private baby-care rooms with changing tables and nursing areas located near the washrooms.
Parking & Transport
停车与交通Free Parking
Dragon City Bahrain offers 1,421 free parking spaces for visitors.
Valet Parking
Premium valet service at the main gates — drop your car and go straight to shopping.
EV Charging Stations
Complimentary electric-vehicle charging points across designated parking bays.
Car Wash
In-mall vehicle cleaning service while you shop — drop-off at designated parking area.
Taxi & Ride-Hailing
Dedicated taxi stand plus Uber and Careem pick-up zones, with priority for elderly and guests with disabilities.
Public Transport
Bahrain Public Transport Company buses stop at the main entrance throughout the day.
Facilities
配套设施Prayer Rooms
Separate prayer rooms for men and women — clean, quiet and open all hours.
ATMs & Currency Exchange
Multiple ATMs from major Bahraini banks plus currency exchange counters.
Customer Support
客户支持Lost & Found
Found items are kept at the Guest Service Desk — visit or call to claim lost belongings.
Lost Child Assistance
If separated from a child, report to the nearest Guest Service Desk — our team will help reunite you quickly.