Privacy Policy

We collect information you provide directly — such as your name, contact details, and preferences when you create an account, subscribe to our newsletter, or contact our team. We also collect device, browser, and usage data automatically when you visit our website.

We use your information to operate the website and our services, respond to your enquiries, send marketing communications you've opted in to, run loyalty programs and raffles, improve the experience, and meet legal obligations.

We use cookies and similar technologies to remember your preferences, analyse traffic, and personalise content. You can control cookies through your browser settings; disabling some categories may affect site functionality.

We do not sell your personal information. We share data only with trusted service providers who help us operate (hosting, analytics, customer support), with our tenants for joint promotions you opt in to, or where required by law.

We use industry-standard safeguards to protect your data. No method of transmission over the internet is 100% secure, but we work to protect your information through encryption, access controls, and regular reviews of our practices.

You can access, update, or delete the personal information you've provided, withdraw consent for marketing, and request a copy of your data. Contact us using the details below to exercise any of these rights.

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Questions about this policy? Email us at info@dragoncity.bh, call +973 3939 3131, or visit any Guest Service Desk during opening hours.